BigCommerce is a cloud-based e-commerce platform that enables businesses to create and manage an online store. It provides a range of features and tools to help merchants design, set up, and manage their online store, including website building, product management, payment and shipping integration, and marketing and sales tools. The platform is aimed at small to medium-sized businesses looking to sell products online and grow their brand.
Some of the key features of BigCommerce include:
- Website Templates: BigCommerce offers a variety of professionally designed templates that can be easily customized to suit the needs of your business.
- Product Management: BigCommerce allows you to easily add, organize and manage your products, including the ability to track inventory, set prices and apply discounts.
- Payment Processing: BigCommerce integrates with multiple payment gateways such as Stripe, PayPal, and Square, allowing you to easily accept payments from customers.
- Order Management: BigCommerce provides tools to help you manage orders, including the ability to view order details, process refunds, and print invoices and shipping labels.
- Marketing and SEO: BigCommerce provides built-in SEO tools, such as customizable meta tags, and marketing tools like email campaigns and discount codes to help increase visibility and drive sales.
- Analytics and Reports: BigCommerce allows you to track key metrics such as sales, traffic, and customer behavior, giving you insights into the performance of your store.
- App Store: BigCommerce’s app store offers hundreds of apps and plugins that can be added to your store to add functionality such as social media integration, product reviews, and more.
- Customer Management: BigCommerce allows you to manage and communicate with your customers, from creating customer profiles and tracking their purchase history to sending targeted email campaigns.
- Mobile Optimization: BigCommerce automatically optimizes your site for mobile, allowing customers to easily browse and purchase products on their mobile devices.
- Security: BigCommerce is PCI compliant and offers SSL certificate for secure checkout, and constant security and data backup.
BigCommerce integrates with several payment gateways, including:
- Amazon Pay
- First Data
BigCommerce offers wholesale features for businesses that want to sell products to other businesses at a wholesale price. Some of the wholesale features offered by BigCommerce include:
- Wholesale pricing tiers: ability to set different pricing levels for different customer groups or individual customers
- Order minimums and volume discounts: set minimum order quantities or offer discounts for larger orders
- Private store: option to create a separate, password-protected store for wholesale customers
- Purchase order management: ability to manage purchase orders from wholesale customers and track order status
- Custom pricing: option to set custom pricing for individual products or product categories for specific wholesale customers
These features allow businesses to manage their wholesale operations efficiently and provide a tailored experience for their wholesale customers.
BigCommerce is a fully hosted solution, which means that it takes care of hosting, security and software updates, giving you more time to focus on running your business. It offers a user-friendly interface, and it is easy to set up, which makes it a good option for small and medium-sized businesses.