Clover POS is a cloud-based point of sale (POS) system that allows businesses to manage their sales, inventory, customers, and employees in one centralized platform, both in-store and online. It is designed for small to medium-sized businesses, including retail stores, restaurants, and service-based businesses.
Some of the main features of Clover POS include:
- Sales tracking: Clover POS allows businesses to track sales, including the number of items sold, total revenue, and average transaction value. It also allows businesses to process refunds and exchanges, and track gift card sales and redemptions.
- Inventory management: Clover POS allows businesses to track inventory levels, reorder items when stock is low, and monitor sales trends to adjust inventory levels. It also allows businesses to create purchase orders and track supplier information.
- Customer management: Clover POS allows businesses to track customer information, including purchase history, contact information, and customer loyalty. It also allows businesses to create custom customer segments and target them with personalized promotions and campaigns.
- Employee management: Clover POS allows businesses to track employee hours, sales, and performance, as well as manage employee access to the POS system. It also allows businesses to set up employee schedules and track time off requests.
- E-Commerce: Clover POS offers a built-in e-commerce platform that allows businesses to create an online store and manage it alongside their brick-and-mortar operations. It allows businesses to track sales, inventory and customer data across all their sales channels.
- Reporting and Analytics: Clover POS allows businesses to track key metrics such as sales, traffic, and customer behavior, giving you insights into the performance of your store and help you make data-driven decisions.
- Customizable: Clover POS offers a variety of customizable options, such as a range of hardware options (including mobile and countertop terminals), and add-ons like inventory management, employee management, and customer loyalty programs.
- Mobile compatibility: Clover POS offers a mobile app that allows businesses to manage their sales and inventory from a smartphone or tablet.
- Payment processing: Clover POS accepts a variety of payment types, including credit and debit cards, contactless payments, and gift cards.
- Hardware options: Clover POS offers a range of hardware options, including countertop terminals, mobile terminals, and portable card readers, so businesses can choose the one that best fits their needs.